Area 7.2

Detect the AI Behaving Wrongly

Would we notice if the system started producing nonsense, or being abused?

Enhanced: 2 2 controls

Who it applies to

Enter for every AI system whose letter is E or A (this area has no Baseline controls). Go as deep as your system letter, and implement in your mode.

Why it exists

Detect the characteristic ways AI misbehaves in the moment — confidently stating falsehoods, refusing what it should do, being steered into abuse — because these are not the failures your existing monitoring was built to catch. A system can pass every uptime and performance check while telling users things that are simply untrue, or while being systematically manipulated. Watch for the behaviours that are specific to how AI fails, not only for whether it is running.

What to actually do

Controls

Enhanced 2 controls

Control 203

Monitor for confident falsehood, anomalous output, and abuse patterns.

EnhancedDetectiveall rolesper system

What it is

With human review of samples where the stakes warrant.

How to implement it · Minimum rules
  • Confident falsehood: sampled outputs reviewed by someone who knows the subject; cited sources and figures checked to exist
  • Anomalous output: unusual length, language, format, refusal rate or topic compared with normal
  • Abuse: repeated attempts to override instructions, to extract hidden instructions or data, unusual volume per user
  • User reports: a "this is wrong" option or channel feeding the same review
  • Sample size and frequency scaled to the stakes, e.g. 20 outputs a week for customer-facing use
How to start

Start a weekly review of a small sample of real outputs by someone who knows the subject, and record what they find.

Evidence

The monitoring rules in place and the sampled review records.

Mode: light / standard / full
light
A weekly manual sample by a knowledgeable person, plus the provider's abuse-monitoring settings switched on.
standard
Automated checks for anomalies and abuse patterns, plus sampled review owned by the system owner.
full
Dedicated behavioural monitoring with automated scoring of outputs and an expert review team.

Control 204

Route detections into correction.

EnhancedCorrectiveall rolesper system

What it is

To incident handling, guardrail tuning, and human oversight.

How to implement it · Minimum rules
  • Each detection type has a destination: incident handling, guardrail tuning, or the human overseers
  • Severity rule: which detections open an incident rather than a tuning task
  • Every routed detection has an owner and a deadline
  • Closure records what was corrected, not only that it was seen
  • Recurring detections of the same kind trigger a review of the guardrails
How to start

Write a short routing table for this system: each type of detection, where it goes, and who owns the fix.

Evidence

The routing table and records showing detections that led to a correction.

Mode: light / standard / full
light
Detections emailed to the named owner and tracked in a spreadsheet until closed.
standard
Detections create tickets assigned by type in the ticketing system.
full
Automated routing to the incident, security and oversight functions, with closure rates reported to governance.

Evidence

The behavioural monitoring in place; sampled review records; evidence detections led to correction.